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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wanda

Wanda

November 22, 2025

5  out of  5
rating by Wanda
"My experience with State Farm has been satisfactory. Agent Chris Short is very prompt, accessible, friendly and a professional at his job. Thanks, State Farm!"
We responded:
"Thank you for your comments. We are glad to serve you and you family Wanda."
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Lisa Russell

November 22, 2025

5  out of  5
rating by Lisa Russell
"my agent is awesome he meets my family's needs every month"
We responded:
"Thank you Lisa for sharing your review. It’s a pleasure to serve you and your family. "
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Kristy Howard

November 21, 2025

5  out of  5
rating by Kristy Howard
"It's the best auto insurance I have ever had and Chris is the most politiest gentleman I have ever done business with"
We responded:
"That is such a kind review Kristy. I so appreciated reading your compliments. "
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tina martin

November 21, 2025

5  out of  5
rating by tina martin
"Chris is wonderful to work with. I stay with State Farm because he’s such a good agent. He returns my calls and emails promptly and takes the time to explain the insurance."
We responded:
"Thank you for sharing your review Christina😊. It’s a joy to serve you and your family."
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Debbie Walker

November 21, 2025

5  out of  5
rating by Debbie Walker
"Great people. Very helpful. I would highly recommend them."
We responded:
"Thank you Debbie for your kind words and endorsement. 😊"
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Alida Akers

November 21, 2025

5  out of  5
rating by Alida Akers
"Chris and staff have always been cheerful and ready to help with questions concerning both our home and car insurance. It is comforting to know they are just a phone number or text away."
We responded:
"We are so glad to serve your home and auto insurance needs Alida. We appreciate your trust and kinds words. Thank you so much!"
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Reve Stewart

November 1, 2025

5  out of  5
rating by Reve Stewart
"I highly recommend Chris Short for all your insurance needs. Very friendly and knowledge agent."
We responded:
"Reve, thank you for sharing your review. We are so glad to serve you. You’re 5 star to us as well. "
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Maria Click

October 20, 2025

5  out of  5
rating by Maria Click
"Chris and staff are super nice people!! They always go above and beyond to help me with any insurance questions or needs. As a matter of fact, my vehicle broke down recently. Not only did they inform me that my policy had one towing, but multiple towings available to me under my policy. That saved a lot of money out of my pocket! State Farm is truly the best insurance company!! I've been with State Farm for 25 years now and never had any issues with them. Thank you Chris and staff for all you do!! It's greatly appreciated!!"
We responded:
"We appreciate your kind words and thoughtful review Maria. "
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Natasha Harper

October 10, 2025

5  out of  5
rating by Natasha Harper
"Chris saved me $282 every month!!!!! I'm so mad at myself for not going with State Farm for my insurance needs from the beginning!!!!"
We responded:
"Natasha, thanks for letting us help you. Savings are very important and we are glad to provide you with the specific coverages that were necessary for you. Thanks again for letting us serve you. "
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Brandi Brown

October 10, 2025

5  out of  5
rating by Brandi Brown
"Chris Short always goes above and beyond! After years of working with him, I can say he’s reliable, knowledgeable, and always there when I need him."
We responded:
"Brandi, so grateful to serve you and your family. We consider it an honor. We think you guys are 5 star as well. "
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Andrew Jones

October 10, 2025

5  out of  5
rating by Andrew Jones
"The brother does a good job. Competitive rates, excellent service."
We responded:
"Andrew, thanks so much for taking the time to share about your experience. We are glad to serve you. "
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Bre Loco

October 10, 2025

5  out of  5
rating by Bre Loco
"Great person always willing to help always there when you need him"
We responded:
"Thank you for such a kind comment. We are grateful to serve folks like yourself. "
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misty burch

October 2, 2025

5  out of  5
rating by misty burch
"We recently switched to Chris Short from a Bowling Green agent. The process to change agents went smoothly and Chris was prompt to respond to our questions. We look forward to building a relationship with this team and getting to know them in the future."
We responded:
"Thank you Misty for sharing your review. It’s appreciate. We look forward to getting to know and serve you. "
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Riah Kimbel

September 26, 2025

5  out of  5
rating by Riah Kimbel
"This insurance company is by far top tier experience! They are very professional, family oriented, down to earth, super kind. They always get back to you in a timely manner. Chris Short and his entire staff go above and beyond to help you, they display some of the best customer service I’ve ever seen or had the pleasure to experience. Their rates are reasonable for my family and I. Their company/staff will help you and answer any questions you have. I’ve been with their company with years and very grateful for each of them. If looking to decide on a different insurance company for your needs, they are the best out there, and we highly recommend them."
We responded:
"Thank you for sharing your review. We are grateful for the chance to serve you. We value our relationships with each person and look forward to helping your family during each interaction. "
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Steve England

September 18, 2025

5  out of  5
rating by Steve England
"Very helpful. Returns phone calls and texts in a very short time. Always ready to assist with any issue. Highly recommend"
We responded:
"Thanks Steve for taking the time to share a review. We appreciate greatly 😊"
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H G

September 18, 2025

5  out of  5
rating by H G
"Chris is great to work with and makes the process super easy!"
We responded:
"Thank you for taking the time to share your review. So grateful to serve you. "
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Chelsea Retchko

September 18, 2025

5  out of  5
rating by Chelsea Retchko
"Chris and his team are extremely helpful, especially with first time policy holders. He was even willing to speak to the car dealership for me when I switched vehicles. I definitely don’t plan on switching insurances any time soon."
We responded:
"Thank you Chelsea! We are glad to serve you and are grateful for that privilege. Your kind words encourage us. "
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Amiee Perkins

August 22, 2025

5  out of  5
rating by Amiee Perkins
"Very professional. Answers any and all questions in a timely manner. Very pleased with my experience with him"
We responded:
"Aimee, thank you for taking the time to share your review. It’s a joy to serve you and provide the highest quality experience humanly possible. We think you’re 5 star as well. 🇺🇸"
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David Byrd

August 21, 2025

5  out of  5
rating by David Byrd
"I’ve known Bro. Chris Short for some time, and I can honestly say he exemplifies integrity, dedication, and a strong work ethic. He is deeply committed to serving the community and consistently demonstrates his Christian values in everything he does. Anyone interacting with him can trust that he operates with honesty, care, and professionalism."
We responded:
"David I am so humbled by your comments. It is a blessing to serve the folks in South Central Kentucky. I have sure tried to be honest and respectful to all who cross my path. Again, your words encourage me to not grow weary in doing good. 🙏"
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Kelli Brannon

August 21, 2025

5  out of  5
rating by Kelli Brannon
"Great customer service, especially with a quick response time."
We responded:
"Kelli, thank you for taking the time to share your experience with us. We are grateful for your business and kind words. We are not perfect by any means, but we can be prompt and courteous to our customers. Thank you for letting us serve you and your family. Blessings on each of you! "
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Denise Glass

August 21, 2025

5  out of  5
rating by Denise Glass
"Chris and staff are always willing to help and answer any questions we may have. We can always count on Chris to stay on top of our claims and to make sure we have the best outcome. We called to add a new vehicle to our policy and within no time on the same day we had our car insured and a new card. We really appreciate Chris Short and his staff."
We responded:
"We are so grateful to serve you Denise. It’s a pleasure to help folks when they have claims or just general day to day insurance issues. Customers like yourself and your kind words encourage us to keep giving our best effort. 👍"
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Lee Hammer

August 21, 2025

5  out of  5
rating by Lee Hammer
"Chris has been very helpful and very professional with all my insurance needs!"
We responded:
"Thank you Lee! We do appreciate the review. Thank you for letting us serve you. 😊"
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Amy Tollison

August 18, 2025

5  out of  5
rating by Amy Tollison
"We received quotes for insurance for a home purchase. Chris came in with a very competitive quote, and was great when we asked questions. He made it easy to understand. There was no high pressure, just kindness and good service. Also, in bundling home and auto, we’re going to save about $100 a month from what we are paying with our current company!"
We responded:
"Amy, I do appreciate the kind review. We are glad to help your family. We look forward to serving you as long as you’ll allow it. 😊"
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lucas syra

August 15, 2025

5  out of  5
rating by lucas syra
"Chris short with state farm is a great insurance company even when closed can text and will respond to add or make changes and not have to leave home will help with anything you need highly recommend giving call"
We responded:
"Lucas, we appreciate the review. It encourages us greatly. Thank you for allowing me to serve you. 😊"
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Darrell Crawford

August 13, 2025

5  out of  5
rating by Darrell Crawford
"Chris Short State Farm has been above and beyond in helping with all kinds of questions and has been so helpful with everything. I can’t recommend them enough!"
We responded:
"Thank you Darrell for the kind words and for allowing us to serve you and your family. We think you’re 5 star as well. 😎"